Frequently Asked Questions

General questions

Why study with us?

We are one of the leading private education providers in the UK. Since our inception in 2002, we have educated almost 30,000 students. We are accredited by many professional, academic and government bodies, giving you the confidence and credibility you need when selecting an education provider.

We offer tutor support and unlimited access to a comprehensive elibrary and state of art learning platform for all our students without an extra charge. We also offer flexible payment plans, convenient payment methods and a range of facilities to make sure you have an absolutely fantastic study experience.

In addition, a wide range of employers – including multinational corporations, major banks, government departments, universities and charities – recognise the value of our qualifications and courses. Our statistics reveal that 97% of our students find employment within one month from finishing their courses.

What support do I get?

All new students are invited to attend a welcome webinar upon course commencement to familiarise themselves with our study process and your personal online learning platform.

Outstanding tutor support:

Our students receive a dedicated personal tutor for each module, who provides ongoing tutor support throughout your course.

Comprehensive study materials:

Our state of art learning platform is designed to help you get the most out of your course and prepare for your professional assessments.


All of our courses are supported by a comprehensive e-library, which contains recommended study texts and reference books available for online reading or for download. Detailed lecture notes from each module include references to these resources so that you can enhance your learning independently.

Mock exam and assignment draft feedback service:

Your tutor will support you in preparing for exams and assignments, by providing feedback on your mock exams and assignment drafts before you take your final exam or submit your final assignments.

Student community:

Keep in touch with fellow students through your online learning platform.

Exceptional student support:

As well as our experienced tutors, we also have a dedicated and experienced administrative support team to help you through your course and answer any questions you might have.

Do I need to be fluent in English?

You will need to feel comfortable writing an exam in English. If you do not, you will want to improve your English language skills before enrolling.

Payment-related questions

What is included in the course fee?

In addition to the guidance you will receive from our qualified lecturers, our online learning platform provides instant access to your lecture slides, complete with methodologies and practical applications, as well as our e-library, course schedules, and tips on passing the course.

Assessment-related questions

What happens if I fail?

Our students boast exceptionally high pass rates, and we’ll make sure that you are prepared for your exams and assessments. In the unlikely circumstance that you do not pass, we offer tutor support in addition to the materials you will have already received while studying.
lsmFrequently Asked Questions